Privacy Policy

Effective Date: December 5, 2025

At ProbeForge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Contact us for support
  • Subscribe to our newsletter

Tool Usage Information

We automatically collect limited diagnostic usage information solely for internal development and service improvement purposes, including:

  • Tool search queries and results
  • General usage patterns and frequency
  • Basic technical information (IP addresses for rate limiting and security)
  • Device and browser type for compatibility optimization

Important: We collect this information exclusively for internal development research to improve our diagnostic tools and services. We do not sell, trade, or monetize any user data.

2. How We Use Your Information

We use the information we collect strictly to:

  • Provide, operate, and maintain our diagnostic services
  • Improve tool accuracy and develop new features
  • Conduct internal research and development
  • Respond to your support requests and communications
  • Ensure service security and prevent abuse
  • Monitor service performance and reliability

We do not:

  • Sell your personal information to third parties
  • Use your data for advertising or marketing purposes
  • Share diagnostic queries with external parties
  • Create user profiles for commercial purposes

3. Information Sharing and Disclosure

We maintain strict data privacy standards and do not sell, trade, or otherwise transfer your personal information to third parties. Limited disclosure may occur only in the following circumstances:

  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Service Providers: Minimal data sharing with essential service providers (hosting, security) under strict confidentiality agreements
  • Business Transfers: Information may be transferred in connection with a merger or acquisition, subject to the same privacy protections
  • Explicit Consent: Only with your express written permission

Commercial Use: We explicitly do not engage in any commercial sale or monetization of user data.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Diagnostic data: Retained for 30 days for service improvement and troubleshooting
  • Account information: Retained while your account is active
  • Support communications: Retained for 12 months for service improvement

All data is permanently deleted after the retention period unless required by law.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to update or correct your information
  • The right to delete your personal information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

7. Cookies and Tracking Technologies

No Cookie Tracking: ProbeForge does not use cookies or any tracking technologies for advertising, analytics, or user profiling purposes. We may use essential technical cookies only for basic website functionality such as:

  • Session management and security
  • User authentication (if logged in)
  • Preventing abuse and rate limiting

We do not use third-party tracking cookies, analytics cookies, or advertising cookies. Your browsing behavior is not monitored or tracked for commercial purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the effective date.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at: